ITP Telephone Number Services PDF Print E-mail

The IT Partnership provides  all the Non Geographic (08, 03 etc )numbers and can point them on its secure platform to whatever destination node you choose 

 

A few months ago……….. On 1st August 2009, 0870 changes came into effect.

Most companies who use 0870 telephone numbers to receive their calls have started paying for them


OFCOM's statement is here:  http://www.ofcom.org.uk/consult/condocs/0870calls/0870statement/ .

Summary of these 0870 changes :-

  • You are paying to receive your telephone calls
  • If you receive revenue share, it will stop
If your present provider has not confirmed their position or offered you an alternative, now is the time to consider our solution.
 
We will provide you with new 0844 number(s) which you can run along side your present 0870(s).
 
We believe this solution puts you in control of the whole process, allowing you time to update your company contact details.
 
If you would like further information and help with the above, please Contact Us on 0844 543 0900 or Fill in our Contact Form.

 

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  • Customers may currently be experiencing intermittent connectivity whist trying to access their control panels.
    Shared services including the exchange email platform are also effected.

    Our networks team are currently investigating this as a matter of priority.
    Status of this entry is Open
  • There will be a planned reboot of one of our backbone routers at 01:00 CET, February 8th, 2012.

    Internet connectivity should not be affected, as we will re-route traffic during the maintenance period.
    Status of this entry is Open
  • Customers with Standard or Advanced mailboxes will currently be encountering a delay in their sent messages being received. All e-mails are currently queued for delivery. No mail would have been lost due to this issue.

    Our engineers are currently investigating the issue and we are sorry for any inconvenience that this causes.

    This has now been resolved.
    Status of this entry is Closed
  • A number of BT customers may experience issues when connecting to our services. From investigations, we understand this to be an networking issue between BT and an upstream provider. We are currently working with all concerned to identify and remedy this issue. We will update this issue once more information is available.

    This issue is now resolved.
    Status of this entry is Closed
  • Some customers may have experienced a temporary loss of connectivity to their dedicated servers at approximately 16:50 today, lasting up to 5 minutes. We believe that this issue has now been resolved, however investigation into the root cause is ongoing.

    This issue has now been confirmed as resolved.
    Status of this entry is Closed