ITP Backup Storage from 1Gb to 250Gb Online Backup - security from just £43/month
ONLINE BACKUP
Worried about the security of your back up system? Concerned about the vulnerability of your organisation if your server goes down or disaster happens? Our unique online backup service offers peace of mind for a fixed monthly fee. What is Online Backup?
Online Backup is a
unique service that allows you to back up and restore all data, files and
emails held on your network. No more back up tapes. No more tape
drives. Just a secure, fast and automated system that guarantees you 24/7
access to the data vital for your organisation.
The Online Backup service
automatically encrypts and sends your data over the internet to our secure data
centres throughout the day and night. You can retrieve any individual
files or restore the entire system, whatever the problem. If your server
is down, you can switch to your back up files instantly, allowing all your
employees to continue working without interruption. Unlike other back up
systems, you can also send and receive new email while you fix your server.
What does our Online
Backup service offer?
For a fixed monthly fee, our service has a range of benefits that allow your business or organisation to:
> Securely encrypt and back up all your files, databases and emails to our secure off site servers
> Back up all your data over the internet throughout the day and night
> Have instant access to your critical databases and documents, including Microsoft Office, Acrobat and jpg files directly over the internet
> Gain immediate access to new email if your server is unavailable
> Option to recover data from other applications such as Sage, MySQL and Oracle as well as being able to access old email and calendar online.
More and more businesses are looking for secure, cost-effective online backup. Our Backup Services are industry leading ! For a start, it’s safe. Your data is encrypted before it’s sent and stored at secure data centres around the UK with all the latest safeguards in place. Plus it’s easy to set up and easy to use. Once the online backup data system is in place, the whole process is automatic so there’s no risk of losing data because someone forgot to do the data backup.
Help is available 24/7
It’s automatic, but it’s not faceless. Our Server Personell's help is just a phone-call away if you need it. With years of experience in providing businesses with IT services, you’ll always find a friendly person to help here, day or night.
What we offer is more than just a place to keep your data safe. Our online backup will help you to keep working, come what may. If your server crashes, for example, you can continue to work on your files, or send and receive email using our remote technology.
Developed with your needs in mind
It has all these features because we developed our online backup service specifically to meet the needs of the UK’s small and mid-sized businesses. You’ll find all the most useful features of far more expensive systems at a price you can easily afford (use the cost calculator alongside to find out exactly how much).
A data accident could happen at any time, so don’t wait around. Contact Us or talk to an ITP consultant (rest assured, it won’t be a high-pressure sell. Frankly, our online backup is a product that usually sells itself).
ITP Data Recovery - Get Your Critical Data Back Fast
It’s not a question of if, but when… At the moment you can least afford it, organisations often experience data loss.
Our Data Recovery Partners have extensive experience in recovering data from every manufacturer, model and operating system. With some of the most proficient recovery engineers around today, state of the art data recovery tools and clean room facilities they can ensure every client receives a professional and fast data recovery service.
Data Recovery Services
Our Data Recovery Partners have a full range of recovery services available for hard drives and operating systems, including:
Disk recovery
Retrieving deleted files
File repair and recovery
Raid recovery
Tape recovery
USB Flash media recovery
The data recovery process is highly dependant on the type of data and the media upon which it is stored. For more details on the most commonly requested scenarios, please select from the list above. If your data loss issue concerns a proprietary or otherwise unusual data or media type, then please call or email us to discuss your options.
People lose access to data for a multitude of reasons. The two most common categories of data loss are logical and physical.
Logical
A client may be unable to access data for logical reasons where the storage medium is functioning correctly, but the structures of the data are unrecognizable by the relevant computer system.
Through the use of software tools, the data structure can be repaired and the data copied out to a secondary storage medium, ready for access by any computer.
Physical
Physical malfunction of the storage hardware is much more serious. A client may be unable to access data as a result of physical reasons, where the media that holds the data is no longer functioning. These scenarios range from external factors such as the media being damaged by fire/flood etc, to internal factors with failures occurring like electrical 'burn out' or head crashes.
Where data loss has occurred due to physical issues like electrical, mechanical failure or media damage, the drive may need replacement parts and to be disassembled in our class 100 clean room environments, to prevent damage to the disk platters upon which the magnetic media stores data.
In case of physical malfunction we do not return the media after data is recovered, as per warranty purposes. If you need the media back for any reason, please state so on you assessment form
If you need assistance, please contact us on 0844 543 0900 or email us on
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How it works
The Data Recovery Process:
If you need assistance, please contact us on 0844 543 0900 or email us on
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Pricing
A firm quote is provided for your approval once an assessment has been completed and before any further work is undertaken or charges incurred.
Service Level
Assessment
0) Logical corruption
1) Electronics failure
2) Mechanical failure
3) Media damage
A) Emergency
£200
£800
£1,200
£1,600
£2,000
B) 2-5 Days
FREE
£500
£600
£700
£800
C) 5-10 Days
FREE
£400
£500
£600
£700
D) 21 days+
FREE
£300
£400
£500
£600
Pricing indicated is for a Standard Hard Disk Drive; please contact us for prices for other storage mediums.
If you are unsure of the type of failure we provide this information along with a firm quote after assessment.
The times indicated for the various levels of service are provided as a best efforts guideline only.
Regular job status updates will be provided by customer service.
All prices quoted are subject to VAT at 17.5%.
If you need assistance, please contact us on 0844 543 0900 or email us on
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Data Recovery Requests for Quote
Please download and fill in the information requested on the assessment form and send it attached to the media to the address below:
Unit 9, Canbury Business Park
Elm Crescent
Kingston upon Thames
Surrey KT2 6HJ
UK
As soon as we have the media at our partner's laboratories, our engineers will map all data contained in the drive and provide you with a quote. Assessment is usually free of charge, excepting emergency recoveries, please see our price guide.
We will only start the recovery process once quote is approved by you.
If you are not confortable removing the media from your machine, please contact us for instructions. Click here to watch the video with instructions on how to remove the hard drive from your computer.
If you need more information, please contact us on 0844 543 0900 or email us on
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In the bad old days, before I discovered the IT Partnership, a computer problem was something I greeted with horror and despair. If I had to send my lap-top away for repair I could be without it for weeks, never mind that deadlines loomed. And then the IT Partnership came along, Alex, James, Mike...
Customers may currently be experiencing intermittent connectivity whist trying to access their control panels. Shared services including the exchange email platform are also effected.
Our networks team are currently investigating this as a matter of priority.
Status of this entry is Open
There will be a planned reboot of one of our backbone routers at 01:00 CET, February 8th, 2012.
Internet connectivity should not be affected, as we will re-route traffic during the maintenance period.
Status of this entry is Open
Customers with Standard or Advanced mailboxes will currently be encountering a delay in their sent messages being received. All e-mails are currently queued for delivery. No mail would have been lost due to this issue.
Our engineers are currently investigating the issue and we are sorry for any inconvenience that this causes.
This has now been resolved.
Status of this entry is Closed
A number of BT customers may experience issues when connecting to our services. From investigations, we understand this to be an networking issue between BT and an upstream provider. We are currently working with all concerned to identify and remedy this issue. We will update this issue once more information is available.
This issue is now resolved.
Status of this entry is Closed
Some customers may have experienced a temporary loss of connectivity to their dedicated servers at approximately 16:50 today, lasting up to 5 minutes. We believe that this issue has now been resolved, however investigation into the root cause is ongoing.
This issue has now been confirmed as resolved.
Status of this entry is Closed
