All mysql databases on 213.171.219.99 will currently be unavailable. Engineers are investigating

The server is now back online but unfortunately we had to restore a backup from 5AM this morning so any database changes made since then will have been lost. We apologise for any inconvenience caused.
Status of this entry is Closed

A small number of dedicated servers would have been unavailable for around 10 minutes. This has now been resolved.
Status of this entry is Closed

Some customers with Exchange mailboxes will currently be unable to connect to retrieve their mail.

Our engineers are currently investigating.

This issue is now resolved.
Status of this entry is Closed

Customers may find they are unable to login to our Webmail or SiteBuilder service at present. Our engineers are working to resolve this issue as a priority.

This issue is now resolved.
Status of this entry is Closed

Customers are unable to retrieve new mail from their inbox. Email is being queued for delivery and no messages will be lost as a result of this issue. Our engineers are investigating the cause as a priority and we apologise for any inconvenience caused.

Update 09:00 - Our engineers have identified and resolved the issue, and email is now being delivered. However there will still be some delays until all queued emails have been sent.

Update 09:30 - All queued mail has been delivered and normal service has resumed.
Status of this entry is Closed